rummy east
rummy east
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This app is available for your device
rummy east
This app is available for your device
Contact
+91 6322039600
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy east?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP, click the "send OTP" button again and wait for the specified time. If you continue to experience issues, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once you've installed the latest version, you can access the app and start playing.
Q1: What is the minimum withdrawal amount in the rummy east?
In this app, the minimum withdrawal amount is Rs. 100, higher than what's offered by other apps. You can only withdraw earnings from gaming activities, and not bonus amounts. This means you'll need to have earned money through gaming before you can withdraw it.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This information is essential for the registration process. Having all details saved in the app is a mandatory requirement.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall time needed to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Withdrawals are allowed for the money earned from playing games using the bonus amount. In other words, the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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